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Our Methods
Preparation: Our collections team will review all paperwork on the debtor before initiating our services. We will know the history of the account, credit record, and the promises kept or broken. We will have all records in front of us, ready for reference.
Attitude: We will be straightforward and professional with your customers. You have a contract. You delivered the goods. Money is owed, and you have a right to expect payment.
Control: We will stay focused on the recover of your customer's debt. We will not let the customer sidetrack us with personal history, excuses, etc. Our object is to collect your money or get a commitment in writing for a repayment schedule.
Flexibility: Professional Collection Solutions will be ready to adjust to any situation. We will be sensitive and adapt to meet the circumstances. Your customer will receive the same respect we give to our clients.
Time: The longer a delinquent account is held, the less likely it is that it will be recovered. If payment or a payout is not arranged within 120 days, we will discuss your legal remedies and pursue district or circuit court action with your approval.
Direct Payment: To maintain your control, we will direct all payments to your business. We will communicate regular updates to you on recover results. We will not let your money fall through the cracks.
Our Collections Team
Brian J. Plachta, Attorney, with more than 20 years of experience in Business, Corporate, and Real Estate Law.
Miles J. Murphy, III, Attorney, with more than 20 years of experience in Commercial Law and Civil Litigation.
Ryan M. Huizenga, Attorney, who specializes in Business Transactions, Business Law and Civil Litigation.
Amanda DeChamplain, Collections Paralegal, who specializes in Bankruptcy and Collections.
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